John Artman is vice president, Enterprise Resilience for Mastercard. In this role, he leads a global team that maintains the company’s Disaster Recovery, Business Continuity, Crisis Management, and Incident Response functions reporting directly to the Deputy Chief Security Officer and the Deputy Chief Privacy Officer for data breach response. The team works to manage the response and recovery to restore normal order as quickly as possible to minimize the impact to Mastercard’s people, property, business, technology, and brand. This includes all cyber and physical related incidents. John was instrumental in leading the development of Mastercard’s Information Incident Response playbook and All Hazards guide, and regularly conducts table top exercises to ensure senior management and key stakeholders are trained to handle a crisis.
Mr. Artman joined Mastercard in 2004. With over 15 years in the global payments industry he has led several customer focused technical and security teams to advance and maintain Mastercard’s security posture.
He holds a bachelor’s degree in Management of Information Systems from the University of Missouri St. Louis, and is certified as a Certified Information Systems Security Professional (CISSP) and Certified Business Continuity Professional (CBCP).