Director of Operations Rackspace Managed Security
Daniel Clayton is responsible for global customer security operations and strategy for Rackspace. He currently oversees the Rackspace Managed Security Operations organization, including the Customer Security Operations Center (CSOC), the Compliance Assistance Team and the Customer Experience Team. He is a member of the executive team that aligns strategy, technology and execution across the Rackspace global enterprise, which serves 300,000+ customers in over 120 countries.
Prior to joining Rackspace, Daniel spent more than two decades with UK and US government intelligence and security services, where he developed and managed intelligence and security operations programs in multiple international locations, to include SOCs within the U.S. National Security Agency (NSA) and the U.K. Government Communications Headquarters (GCHQ).
“Changes in technology continue to ripple through the business of security and intelligence today. The old methodology of setting and forgetting a security box, on security box, on security box, is ineffective, and it doesn’t scale.”
Daniel has a MS in Leadership and Management and BA in Intelligence Management from City and Guilds (Royal Charter) in London, as well as a BA in Russian from the University of Westminster.In his previous role as Operations Center Intelligence Officer and Branch Chief with the U.K. Government, Daniel designed, implemented, coordinated and supervised the collection, analysis, and dissemination of nationally significant information across a network of three internationally deployed SOCs for a staff of 130 analysts and reporters.